Return & Exchange Policy

Can I return my order?

The artisans of Anaar carefully construct each piece of footwear. Due to the handmade nature of our products, each product may vary slightly in size, color, and design. These variations are a testament to the artisanal craftsmanship and make every product unique. While we strive to maintain consistency, no two products are exactly alike.
Additionally, slight differences in color may occur due to lighting and screen settings in product photos.

We use standard EUR sizes to help you pick the perfect fit. However, if you still want to swap your pair for another size, you may return it to us at 

ARAMEX India Pvt Ltd.
Global Reality Infra, C-Building, Kuksa Borivali Village, Mumbai-Nashik Road, Near Shangri-La Resort,
Bhiwandi, Maharashtra 421302

within 14 days of order delivery in its original box packing and invoice. Please mention your desired exchange size on the invoice. If your desired size is unavailable, you could exchange your pair for another style of a similar value.

Items can also be returned if you don’t need an exchange. You will receive a full refund if all conditions are met. Money will be refunded to your card/net banking account, whichever was used to place the order with Anaar. Our customer care team will contact you for COD orders to get your account details and then process the refund.

To be eligible for returns, the footwear must be unworn and unused and include all tags, parts and accessories. We recommend trying on the footwear in clean, carpeted areas to avoid damage.

Pairs Bought On SALE Price Will Not Be Returned or Refunded.

We do not entertain refunds & exchanges on International orders.

For any further assistance on this, you may get in touch with our customer care team at customercare@anaar.in or +91 86559 78333. You may also chat with us on Whatsapp for the same